SLS Technical Assistance
Recommendations for some common issues encountered by pupils when accessing SLS may be found here.
Instructions on logging into SLS and how to self-reset passwords may be found here.
Please note that a page has been provided on Pg 37 of the Students’ Handbook for your child’s SLS user details. Should your child require assistance on account, password-related matters, and/or other technical issues, please note the ways to reach for help:
During School Operating Hours
Contact the School-based Helpline.
School-based Helpline: 6294 3340
Mondays -Fridays: 8:00 am – 4.00 pm
School-based Email: email@example.com
You may also fill up a School-based Online Form:
During Non-School Operating Hours
Contact the SLS Helpdesk.
SLS Helpdesk: 6702 6513
Mondays – Fridays: 4:00 pm – 9:00 pm
Saturdays: 9:00 am – 9:00 pm
*Closed on Sundays & Public Holidays
SLS Helpdesk: firstname.lastname@example.org. When emailing the SLS Helpdesk, please include your child’s full name, name of school and form class.
Please refer to the links below for more information on HBL:
|Home-based Learning @ Hong Wen School||Daily HBL Schedule by Class||SLS|
|Partnership with Parents during HBL||Video Conferencing Guide and Tutorials||Additional Learning Portals|