SLS Technical Assistance

Recommendations for some common issues encountered by pupils when accessing SLS may be found here

Instructions on logging into SLS and how to self-reset passwords may be found here

Please note that a page has been provided on Pg 37 of the Students’ Handbook for your child’s SLS user details. Should your child require assistance on account, password-related matters, and/or other technical issues, please note the ways to reach for help:

During School Operating Hours

Contact the School-based Helpline.

School-based Helpline: 6294 3340

Mondays -Fridays:  8:00 am – 4.00 pm

School-based Email: hws@moe.edu.sg

You may also fill up a School-based Online Form:

https://go.gov.sg/hongwenslshelp

During Non-School Operating Hours

Contact the SLS Helpdesk.

SLS Helpdesk: 6702 6513

Mondays – Fridays: 4:00 pm – 9:00 pm

Saturdays: 9:00 am – 9:00 pm

*Closed on Sundays & Public Holidays

SLS Helpdesk: helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, please include your child’s full name, name of school and form class.

Please refer to the links below for more information on HBL: